Shipping policy
Nestbagek aims to provide customers with clear and convenient order delivery services. Please review the following shipping information before placing an order.
1. Order Processing Time
Orders generally require 1–3 business days to process. Processing includes order confirmation, product preparation, and shipping arrangements. Processing may take longer during holidays or periods of high order volume.
2. Shipping Fees
Shipping fees are calculated based on the discounted merchandise subtotal:
- Orders with a discounted merchandise subtotal of US$39.99 or more qualify for free shipping.
- Orders with a discounted merchandise subtotal below US$39.99 are subject to a US$12.99 shipping fee.
3. Delivery Time
After dispatch, estimated transit time is 7–15 business days. Including order processing, the total estimated delivery time is approximately 8–18 business days.
These timeframes are estimates and are not guaranteed delivery dates. Actual delivery may be affected by carrier arrangements, weather conditions, customs processing, and other circumstances beyond our control.
4. Order Tracking
After your order has been shipped, tracking information will be sent to the contact details provided at checkout when available. Please note that tracking information may take some time to update.
5. Shipping Address
Please ensure that your shipping address and contact information are accurate before submitting your order. If you need to make an address change, contact us as soon as possible. Changes may not be possible once an order has entered processing or shipping.
6. Shipping Delays
If your order has not arrived within the estimated delivery timeframe, please contact us at [email protected] with your order number. We will assist you in checking the shipment status.